Tech · Sony · 2023
Sony WH-CH720N
The lightest way into competent cancellation, with the plastics and the codec list to match.
Overall
7.2
out of 10
Axis scores
Tech is scored on these 5 axes. The total is their plain average — nothing is weighted.
- Performance — How well it does the core job
- Value — What the same money buys elsewhere
- Durability — Failure and fade reports past the one-year mark
- Ease of use — Setup, daily operation, cleaning, maintenance
- Design — Build quality and how it sits in a room
Specs
- Type
- Over-ear, closed
- Codecs
- SBC, AAC
- Battery
- Up to 35 hrs with ANC on
- Weight
- About 192 g
As published by the manufacturer. We didn't measure these ourselves.
Is it for you
Buy it if
- A first pair, or a spare that lives in a desk drawer at work
- Glasses and long days, where clamp pressure decides everything
- You want Sony's app behavior without Sony's flagship outlay
Skip it if
- A hi-res codec matters — this pair stops at AAC
- You need a hard case, since nothing structured ships in the box
- Aircraft cabins are the reason you are shopping
The whole character of this pair comes from how little there is of it. The frame is thin, the clamp is light, and the headband has almost no padding because there is almost no weight to spread. People who cannot tolerate a firm clamp find these wearable for a full working day, and that is a real advantage that never appears in a cancellation figure.
The same lightness costs it the seal. Passive isolation depends on pad pressure, and a loose clamp lets more in before the electronics get a chance to work. Reviewer consensus places the cancellation a clear tier below Sony’s flagship rather than a step, and the shortfall lands in the middle frequencies where speech and keyboards live. Low rumble is handled better than the outlay suggests.
The software is the surprise. This runs the same Headphones Connect app as the expensive models, so you get a real equalizer, ambient levels you set by degree, and firmware that actually gets updated. Most headphones at this level ship with three presets and an app abandoned a year after launch.
The cups swivel flat but do not fold inward, and nothing structured comes in the box, so a pair that weighs almost nothing still takes up a laptop bag’s worth of space. Owners solve this with a third-party case, which slightly undercuts the reason they bought this pair.
Pads at this tier are not built to come off. When the foam flattens — and on thin pads it flattens faster than on the flagships — the practical options are third-party replacements or a new pair. Treat the pads as the clock on the whole product rather than the battery.
There is a 3.5 mm jack, and the headphones pass audio through it with a dead battery. Cancellation goes with the charge, but the pair keeps working, which is more than several more expensive models here manage.
Last updated . The scoring method is on how we rank.