Appliances · Shark · 2022
Shark Matrix Plus 2-in-1
A base with no bags to buy, and a mop pad that is still a job you do entirely by hand.
Overall
7.5
out of 10
Axis scores
Appliances is scored on these 5 axes. The total is their plain average — nothing is weighted.
- Performance — How well it does the core job
- Value — What the same money buys elsewhere
- Durability — Failure and fade reports past the one-year mark
- Ease of use — Setup, daily operation, cleaning, maintenance
- Quietness — Operating noise — a higher score means quieter
Specs
- Mopping
- Sonic pad, 100 scrubs per minute
- Base
- Bagless self-empty, 60-day capacity
- Navigation
- 360° LiDAR mapping
- Brushroll
- Self-cleaning, hair does not wrap
As published by the manufacturer. We didn't measure these ourselves.
Is it for you
Buy it if
- Long hair is the reason your current vacuum needs rescuing every week
- You would rather never buy a replacement dock bag again
- A US warranty and parts you can find without importing them
Skip it if
- You wanted mopping to be automatic, because here it is not
- The dock will live somewhere quiet hours matter
- Cleaning has to finish quickly, since the grid passes take their time
The self-emptying base takes no bags at all, which changes the ownership arithmetic more than it sounds like it should. Every rival dock here consumes a proprietary bag on a schedule, forever, and that is a recurring cost nobody factors in at purchase. Shark’s answer is a bin you tip into the trash. The trade is that tipping it puts you and the dust in the same place for a moment, which the bag machines are specifically designed to avoid.
Mopping is where this stops being an automated appliance. The pad is attached by hand, the water goes into a tank on the robot rather than the dock, and the pad has to come off again before the machine goes anywhere near carpet, because nothing lifts it. Owner reports follow a familiar arc from here: the mop gets used enthusiastically for two weeks and then never again, and the machine settles into life as a very good vacuum. Buy it expecting that outcome and it is not a disappointment.
Matrix Clean is the feature the name is built on, and it does what it claims. Rather than a single pass, the robot works a zone in an overlapping grid from several directions, which lifts noticeably more out of a rug than one sweep does. It also takes considerably longer, and on a large floor plan a scheduled clean can still be running when you would expect it finished.
The brushroll deserves more attention than it gets. Hair that would wrap and choke a conventional roller gets pulled through and cut loose as the machine runs, and in a household with long hair that is the difference between a weekly maintenance ritual and none at all. Reviewer consensus treats it as the strongest single thing Shark builds.
Support is the quiet reason to take this over an import at similar capability. Warranty claims are handled domestically, filters and pads are ordinary retail items, and there is no mail-in RMA to a distributor who may not be there in three years.
Last updated . The scoring method is on how we rank.